MX-2614N/MX-3114N Error code List

MX-2614N/MX-3114N Error code List

A0
  • 01      PCU ROM error
  • 02      SCU ROM error
  • 10      Colour Profile error
  • 11      Firmware Version Discrepancy (MFP-PCU)
  • 14      MFP-CPU Firmware Inconsistency
  • 15      DSK Boot and program firmware error
  • 16      Energy save data error (SD Card)
  • 20      MFP Firmware & EPROM Discrepancy
  • 21      PCU Firmware & EPROM Discrepancy
  • 22      SCU Firmware & EPROM Discrepancy


C1
  • 10      Main charger trouble (BK)
  • 14      Main charger trouble (Colour)


C4
  • 00 PTC trouble


E7
  • 01      MFP image data error
  • 03      HDD trouble
  • 04      HDD-ASIC error
  • 07      SD Card error
  • 10      Shading trouble (Black level)
  • 11      Shading trouble (White level)
  • 14      CCD-ASIC error
  • 20      LSU laser detection error (K)
  • 21      LSU laser detection error (C)
  • 22      LSU laser detection error (M)
  • 23      LSU laser detection error (Y)
  • 24      LSU Driver error (K)
  • 25      LSU Driver error (C)
  • 26      LSU Driver error (M)
  • 27      LSU Driver error (Y)
  • 28      LSU-PCU connection error LSU
  • 29      ASIC frequency error
  • 49      Watermark data error
  • 50      PCU PWB Firmware detection error
  • 55      PCU PWB information SUM error
  • 60      MFP PWB Firmware detection error
  • 61      The error between MFP & PCU PWB’s
  • 65      MFP EEPROM sum check error
  • 80      MFP-SCU PWB communication error
  • 89      MFP CPU and NIC communication error
  • 90      MFP-PCU PWB communication error
  • 91      FAX reception image data error
  • 92      Copy image data error
  • 93      Copy, image send, filing, print image data process error
  • 94      MFP PWB DIMM memory check error
  • 95      Printer PWB DIMM memory check error
  • 96      MFP PWB DIMM memory check error
  • A0     LSU LD PWB EEPROM R/W Error (K)
  • A1     LSU LD PWB EEPROM R/W Error (C)
  • A2     LSU LD PWB EEPROM R/W Error (M)
  • A3     LSU LD PWB EEPROM R/W Error (Y)


EE
  • EC     Auto toner density adjustment error
  • EL      Auto toner density adjustment error (Overton)
  • EU     Auto toner density adjustment error (Undertoned)

F1
  • 00      Finisher PCU communication error
  • 03      Finisher exit roller lift operation trouble
  • 08      Finisher staple shift motor trouble
  • 10      Finisher staple motor trouble
  • 15      Finisher paper exit tray lift motor trouble
  • 19      Finisher paper alignment motor lock (front)
  • 20      Finisher paper alignment motor lock (rear)
  • 21      Finisher fan motor trouble (Bridging Unit)
  • 33      Punch unit shift operation trouble.
  • 34      Punch operation trouble.
  • 37      Finisher data backup RAM error
  • 50      Main unit-Finisher combination error


F2
  • 22      Discharge lamp trouble (K)
  • 23      Discharge lamp trouble (C)
  • 24      Discharge lamp trouble (M)
  • 25      Discharge lamp trouble (Y)
  • 39      Process thermistor trouble (MFT)
  • 40      Toner empty sensor trouble (K)
  • 41      Toner empty sensor trouble (C)
  • 42      Toner empty sensor trouble (M)
  • 43      Toner empty sensor trouble (Y)
  • 45      Colour image density sensor trouble
  • 49      LSU thermistor trouble
  • 50      Drum phase sensor trouble (K)
  • 51      Drum phase sensor trouble (Colour)
  • 58      Process humidity sensor trouble
  • 64      Toner supply operation trouble (K)
  • 65      Toner supply operation trouble (C)
  • 66      Toner supply operation trouble (M)
  • 67      Toner supply operation trouble (Y)
  • 70      Improper toner cartridge detection (K)
  • 71      Improper toner cartridge detection (C)
  • 72      Improper toner cartridge detection (M)
  • 73      Improper toner cartridge detection (Y)
  • 74      Toner cartridge CRUM error (K)
  • 75      Toner cartridge CRUM error (C)
  • 76      Toner cartridge CRUM error (M)
  • 77      Toner cartridge CRUM error (Y)
  • 78      Image density registration sensor trouble (K)
  • 91      High-density process control HV error (K)
  • 92      High-density process control HV error (C)
  • 93      High-density process control HV error (M)
  • 94      High-density process control HV error (Y)


F3
  • 12      Tray 1 lift operation trouble (main unit)
  • 22      Tray 2 lift operation trouble (main unit)


F6
  • 00      MFP-Fax communication trouble
  • 01      Fax board EEPROM read/write error
  • 04      Fax modem operation trouble
  • 21      TEL/LIU PWB & Fax soft switch error
  • 30      Access error to 1-chip on Fax board
  • 97      Fax PWB incompatibility trouble
  • 98      Fax PWB & Destination information error


F9
  • 91      Communication error (MFP – Printer)
  • 92      Printer PWB hardware error


H2
  • 00      Thermistor open trouble (TH_UM_AD2).
  • 01      Thermistor open trouble (TH_LM).
  • 02      Thermistor open trouble (TH_US).
  • 03      Thermistor open trouble (TH_UM_AD1)


H3
  • 00      Fuser high temperature (TH_UM)
  • 01      Fuser high temperature (TH_LM)
  • 02      Fuser high temperature (TH_US)


H4
  • 00      Fuser low temperature (TH_UM_AD2)
  • 01      Fuser low temperature (TH_LM)
  • 02      Fuser low temperature (TH_US)


H5
  • 01      5 continuous times POD1 not reached jams


H7
  • 10      Fuser low-temperature trouble (TH_UM_AD2)
  • 11      Fuser low-temperature trouble (TH_LM)


L1
  • 00      Scanner feed trouble


L3
  • 01      Scanner return trouble


L4
  • 02      Paper feed motor lock trouble
  • 03      Fuser motor lock trouble
  • 04      Developer motor trouble (K)
  • 05      Developer motor trouble (CMY)
  • 06      Transfer unit lift trouble
  • 07      Transfer belt motor trouble
  • 11      Shift motor trouble
  • 12      Secondary transfer separation trouble
  • 16      Fusing pressure release trouble
  • 31      Paper exit cooling fan trouble
  • 32      Power cooling fan trouble
  • 35      Fusing fan trouble
  • 43      Paper exit cooling fan 3 trouble
  • 50      Process fan trouble
  • 51      Process fan 2 trouble


L6
  • 10      Polygon motor trouble (LSU)


L8
  • 01      The full-wave signal is a detection error
  • 20      MFP – LSU Motherboard comms error


U1
  • 01      Battery trouble


U2
  • 00      MFP EEPROM read/write error
  • 05      HDD/MFP PWB SRAM data discrepancy
  • 10      MFP PWB SRAM user authentication index checksum error
  • 11      MFP EEPROM counter checksum error
  • 24      MFP PWB SRAM user authentication counter checksum error
  • 30      MFP PWB and PCU PWB manufacturing No. data inconsistency
  • 40      SD card error
  • 41      HDD system storage data area error
  • 42      Machine adjustment data error
  • 50      HDD user authentication checksum error
  • 60      Watermark check error
  • 80      SCU PWB EEPROM read/write error
  • 81      SCU PWB EEPROM checksum error
  • 90      PCU PWB EEPROM read/write error
  • 91      PCU PWB EEPROM checksum error


U6
  • 00      Paper feed desk (tray 3 & 4) communication trouble (PCU)
  • 01      Tray 1 lift motor trouble (Desk)
  • 02      Tray 2 lift motor trouble (Desk)
  • 10      Desk paper feed motor trouble
  • 50      Desk incompatibility
  • 52      Paper feed desk (tray 2) communication trouble (PCU)


U7
  • 50      MFP PWB Vendor machine communication
  • 51      Vendor machine error


UC
  • 02      CPT-ASIC abnormality
  • 20      DOCC – ASIC abnormality

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