How to Fix SC501-01 Error on Ricoh MPC4503

The SC501-01 error on the Ricoh MPC4503, mpc3003, mpc3503, mpc4504, mpc3504, mpc3004, Mac5504, is a common issue that indicates a problem with the paper feed system. This guide will walk you through the methods for how to fix SC501-01, error and to get your printer back up and running efficiently.

What is SC501-01 Error?

The SC501-01 error typically points to a lift motor malfunction in the paper feed or pick-up system. A paper jam can occur if the pickup roller is worn or the paper feeder unit clutch is damaged. This error can be caused by various factors, including paper jams, misaligned components, or mechanical failures.

Methods to Fix SC501-01 Error

To resolve this error, The last digit of the error code indicates the tray number affected, with SC501 referring to the first tray. For other trays, the error codes SC502 and SC503 indicate problems with trays 2 and 3, respectively. follow these steps:

1. Turn Off the Printer: Turn off your machine and open the cover on the side of the machine and the small cover below it, check whether there is paper or not, close it and turn on the machine. 
2. Remove the Paper Jam: Check for paper jams in all paper trays, especially in the first tray. Remove any blockages you find. Check the Paper Feed Rollers: Inspect the paper feed rollers for any obstructions, wear, or debris. Clean the rollers carefully with a lint-free cloth.
3. Correct the Paper Tray Alignment: Ensure that the paper trays are correctly aligned and seated in their proper positions.

If you have followed these steps and the error persists, you may need to replace the pick-up roller or paper feed roller to completely resolve the issue and restore your machine to proper functioning.