reset my Canon iR ADV C5540i, C5535i, C5550i, and C5560i printer error code E002-0011 signifies a Fixing Thermistor High Temperature Detection Error…
How do I reset my Canon printer error code E002-0011?
The Canon iR ADV C5540i is a reliable multifunction printer, but like any device, it can encounter errors. One common issue is error code E000002-0011, which can disrupt printing operations. In this article, we will provide a step-by-step guide on how to fix error code E000002-0011 on your Canon iR ADV C5540i, C5535i, C5550i, and C5560i.
error Code E000002-0011 in Canon iR ADV C5540i
What is Error Code E000002-0011 in Canon iR ADV C5540i?
Error code E000002-0011 signifies a Fixing Thermistor High Temperature Detection Error. This error is related to temperature issues. The thermistor is located inside the film in the fixing unit and can occur due to several factors, including:
Causes of Error Code E000002-0011
- Faulty Thermistor
- Voltage problems in the fixing unit
- Use of compatible fuser film
Solutions for Error Code E000002-0011in Canon iR ADV C5540i
You should have to reset this error code if it appears. The resetting procedure is given below:
- Press the button " * (Additional Function)”
- Press “2 and 8” simultaneously, then press again the “ * (Additional Function)” button
- Enter service mode and select the following in order: “Mode List > COPIER > FUNCTION > CLEAR > ERR”
- Press 'Ok', then turn off and turn on the machine.
- Now the resetting process is completed.
If the error still displays, then check the following parts:
- Examine the thermistor, and replace it if it is defective. The thermistor is located inside the film in the fixing unit
- Ensure the fixing unit receives proper voltage.
- Avoid using compatible fuser film, as it can cause the error to reappear. Instead, use original fuser film.
By following these steps, you should be able to resolve error code E000002-0011 on your Canon iR ADV C5540i and get your printer up and running again.
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