How to fix error sc361-02 in ricoh mpc3003

Solution for error SC361-02 is a TD Sensor error or TD Sensor initial setting error on Ricoh MP C3003, MP C3004, MP C3503, MPC3504, MPC4503, MPC4504…

Solution for error sc361-02 in ricoh mpc3003?

The Ricoh MP C3003, MP C3004, MP C3503, MPC3504, MPC4503, MPC4504, MPC5503, and MPC6003 are a reliable multifunction printer, but like any other device, it can encounter errors. One common issue is Error SC361-02, which can disrupt printing operations. In this article, we will provide a step-by-step guide on how to fix Error SC361-02 on your Ricoh MPC3003.

What is Error SC361-02?

Error SC361-02 is a TD (Toner Density) Sensor error or TD Sensor initial setting error. This error occurs when the TD sensor exceeds the specified limit or if the TD Sensor initial setting is not performed properly. Specifically, this error prevents the toner from pumping into the developer unit. The TD Sensor is located on the lower side of the developing unit. However, this error can be caused by various factors, including:

• Defective TD sensor
• Lack of toner in the developing unit
• Damaged feeding unit
• If using compatible toners, the TD sensor might not properly detect them.

The sub codes of  SC362 indicates the respective toner, following are the related error codes:

1. SC362-01Black TD sensor. 
2. SC362-02 Cyan TD sensor. 
3. SC362-03 Magenta TD sensor. 
4. SC362-04 Yellow TD sensor.

Solutions for error code sc361-02 in ricoh mpc3003

1. Check the Developing unit: Ensure the developing unit has enough developer and toner. If toner levels are low, the developer will appear in pure black instead of the toner color. Low toner in the developer suggests a problem with the Toner Supply Assembly unit or the use of compatible toner. Verify that the developing unit also contains the correct amount of developer.
2. Inspect the TD Sensor and Connections: Verify the TD sensor, connector, and harness between the TD sensor and PCDU are not defective. Replace the TD sensor if necessary.
3. Examine the Feeding Unit: Carefully inspect the feeding unit and replace it if needed.
4. Verify PCDU Settings: Check the PCDU settings to ensure they are correct.

By following these steps, you should be able to resolve error code SC362-02 and other related error codes on your Ricoh MPC3003 and restore normal operation. Regular maintenance and careful handling can also help prevent similar issues in the future.

Don’t forget to share your experience in the comments section and let us know which method resolved your issue. Your feedback is valuable to us.